Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

- Local Orders: 2–7 business days
- International Orders: 7–21 business days (depending on destination and customs processing)

Delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and the weight of your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS (if available) so you can monitor your shipment.

Delays

Unexpected delays caused by weather, customs, holidays, or courier services may affect delivery times. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.